The Equity Bank USSD code *247#, known as Eazzy 247, gives you direct access to your bank account from any mobile phone. You do not need an internet connection to use it.
This service is a practical way to handle your daily banking tasks like checking your balance, sending money, or buying airtime.
This guide provides all the steps for using the *247# service effectively.
How to Activate the Equity Bank USSD Code
You must activate the service before you can use it. There are two methods for registration.
1. Self-Registration Method
- Dial *247# using the phone number registered to your Equity account.
- Agree to the terms and conditions.
- Provide your National ID number when asked.
- Select "Yes" to get a one-time PIN (OTP) sent by SMS.
- Dial *247# a second time and enter the OTP.
- Create a new PIN that you will use for future access.
- Confirm the new PIN to complete the activation.
2. In-Person at an Equity Branch or Agent
- Go to a nearby Equity Bank branch or an authorized agent.
- You will need to show your National ID and provide your account information.
- A bank representative will help you activate the Eazzy 247 service.
Services on the Equity *247# Menu
Dialing *247# and entering your PIN opens the main service menu. The following sections explain how to perform the most common banking tasks.
Check Your Account Balance
This service is free and gives you an instant balance update.
- Dial *247#.
- Enter your PIN.
- Choose the 'Balance Inquiry' option from the menu.
- Select the account you want to check.
- The balance will appear on your screen.
Get a Mini-Statement
Use this option to view your five most recent transactions.
- Dial *247# and input your PIN.
- Select the 'Mini Statement' option.
- Choose the account.
- An SMS will be sent to you with your transaction details.
Buy Airtime
You can purchase airtime for your own phone number or for someone else.
- Dial *247# and enter your PIN.
- Choose 'Buy Airtime'.
- Select either 'My Number' or 'Another Number'.
- Enter the recipient's phone number if it is not your own.
- Input the amount of airtime.
- Confirm the details to finish the purchase.
Send Money to M-Pesa
This function lets you transfer funds from your bank account to an M-Pesa wallet.
- Dial *247# and enter your PIN.
- Select the 'Send Money' or a similar option.
- Choose the 'To M-Pesa' destination.
- Enter the recipient's phone number and the amount.
- Verify the information is correct to complete the transfer.
Eazzy 247 Transaction Charges
Some USSD services have a transaction fee. The table below lists common charges.
| Service | Cost |
|---|---|
| Balance Inquiry | Free |
| Mini-Statement | Ksh 1.10 |
| Bank to M-Pesa Transfer | Varies by amount |
(Note: These charges can change. Information was last checked on November 10, 2025.)
Troubleshooting Common Problems with Equity USSD Code
- "Connection problem or invalid MMI code": This error usually indicates a poor network signal. Try moving to a different location or restart your phone's network connection.
- "Service Unavailable": This message suggests a temporary problem with the bank's system. It is best to wait a few minutes and try again.
- Forgotten PIN: You cannot reset a forgotten PIN using the USSD code. You must go to an Equity Bank branch with your National ID for a reset.
Frequently Asked Questions
Q: Does the *247# code work on Airtel or Telkom?
A: Yes, the service works on all major mobile networks in Kenya, including Safaricom, Airtel, and Telkom.
Q: Are there fees for using Eazzy 247?
A: Basic functions like registration and balance checks are free. Transactions like money transfers and mini-statements have small fees.
Q: How can I change my USSD PIN?
A: Dial *247#, enter your current PIN, and find the 'Account Settings' or 'Change PIN' option in the menu. Follow the steps to set a new PIN.